Privacy Policy Statement

Your privacy and data protection are our top priorities

Introduction to Privacy Policy

We are committed to protecting your personal information while providing transparent insight into how your data is handled. This policy describes what information we collect, why, and how you can exercise your rights as a user.

We comply fully with United Kingdom data protection laws and the GDPR framework. Please review our guidelines for clarity on your privacy and our obligations.

How we collect information

We obtain information directly from user interactions and automatically via website technology. Data handling is always processed in accordance with legal frameworks.

Direct information collection

  • Requests completed via our contact form
  • Messages sent through email or phone
  • Responses to feedback surveys
  • Account creation for our digital services
  • Submitted content or voluntary uploads

Automatically collected information

  • Browser type and operating system used
  • Cookies and similar tracking technologies
  • Session data, including visit duration
  • Device type and location (approximate)
  • Pages visited and interactions logged

How we use collected data

Collected data allows us to operate the website, improve user experience, respond to inquiries, and enhance our services.

  • Personalising website features
  • Communicating relevant updates
  • Providing requested support
  • Improving designs and content
  • Conducting analytics and usage reviews
  • Complying with legal requirements
  • Preventing misuse or fraud

Our promise: We apply technical and organisational measures to keep your data secure and confidential at all times.

Information sharing policy

We only share data with trusted partners essential for service delivery and only as required by law.

Third-party service providers

Providers may receive limited data to perform services, bound by data protection agreements.

Legal disclosures and duties

Information may be shared if legally required or to safeguard rights.

Anonymous statistics use

Usage information is anonymised for trends and operational analysis as appropriate.

Your privacy rights

As a user, you have express rights over your personal information. Our process ensures your requests are handled promptly under GDPR law.

  • You may request access to your data
  • You can ask us to correct inaccurate data
  • You may request deletion of your info
  • You have the right to data portability
  • You can object to certain uses
  • You may request data processing limits

To exercise rights, or for privacy queries, contact us via the details provided at the end of this policy.

Data security and protection

We maintain policies and controls to prevent unauthorised disclosure, changes, or misuse of your information.

Technical security measures

  • Encrypted data storage methods
  • Use of robust firewall protection
  • Access controls for sensitive info
  • Active malware and threat monitoring

Organisational safeguards in place

  • Regular staff data protection training
  • Strict confidentiality agreements
  • Limited data processing approvals
  • Routine audits of procedures

How long we keep data

We retain personal info only for as long as legally permissible or operationally necessary.

  • Kept as long as account remains active
  • Retained for operational review only
  • Held for reference and compliance
  • Used for regulatory compliance
  • Opt-in details are promptly removed on request

You may request removal or review of any personal data at any time.

Transferring data abroad

Where data leaves the UK, we ensure adequate safeguards and full compliance with legal standards.

  • Standard contractual clauses apply
  • Providers must meet GDPR standards
  • Personal data not transferred by default
  • Contact us to discuss concerns

Use of website cookies

We apply cookies to enhance our website and track technical data, with full user controls available.

Types of cookies we use

  • Required for core site functionality
  • Used to analyse technical performance
  • Save user preferences and settings
  • Remember language or interface options

Adjust cookie preferences anytime in your browser.

Changes to this policy

We notify users about any material changes and always update the latest revision date.

  • Notifications are posted on our site
  • Material changes shared by email if needed
  • Ongoing policy review for accuracy
  • You may request further details from us

Continued use of this site means acceptance of the most recent policy version.

How to reach us for privacy

Email or call for personal info inquiries

Xylarivont

156 Great Charles Street, Birmingham, B3 3HN United Kingdom

Phone: +44(0)9766635809

Email: content@xylarivont.com

Policy last updated: February 1, 2026

Effective from: February 1, 2026